Jumping to conclusions, making assumptions – all can be embarrassing. We all do it to some extent I am sure. The other morning I was in a well-known Chemist’s in town with a colleague who is also a good friend. Paying for a small number of items I then waited for my friend to pay for hers. This particular well-known store has a points card system. My friend had lost hers and suggested she put the points on mine. (I was happy to oblige). The young sales girl smiled and took my card, saying to my friend, “You are going to put it on your mum’s card yeah?” My response was…