Another marathon phone call, with those very nice people at Sky, led to more than one misunderstanding as I struggled to explain what I wanted and they grappled with the complications this entailed. All was plain sailing at first. I am transferring my nephew’s telephone, TV and Broadband services, to a new address for him. Since we became responsible for his welfare, we have had his account in our names for billing purposes. To complicate matters, we have two other Sky accounts. One of these is at our home, another at our holiday home in Cornwall. Treleigh. Taking the bit between my teeth, I logged into my late sister’s old…